Returns and Refunds Policy for Sovereign Duty
Sovereign Duty by KrisAnne Hall offers digital and physical products for sale. The following stipulates the terms and conditions regarding refunds
Digital products in the form of a video, or audio is not refundable once the purchase has been made and delivered the sale is final. There are no refunds, or returns on digital products.
Physical Products Refund
Physical products such as a a book or DVD is not refundable. The sale is final. This does not include items purchase from 3rd parties such as Amazon.
Physical Products Return Policy
For 30 days, we are happy to replace any physical item that you may have received that is defective. This would include things such as a DVD that doesn’t play, or a book that is missing pages. This policy does not include damage that has occurred as a result of shipping and handling by the United States Postal Service or any shipper.
If you feel that you’ve received a defective item please use the contact form to get in touch, providing the date of purchase, the items purchased and the nature of the defect.